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GENERAL, LEGAL AND PRIVACY CONDITIONS

1.- IDENTIFICATION DATA
In accordance with the provisions of article 10 of Law 34/2002, of July 11, services of the information society and electronic commerce, the user is informed that the owner of this website is CARMEN MARÍA REAL PERERA, with address at C/CARPINTERO 1 38400 PUERTO DE LA CRUZ TENERIFE with CIF 43371272B.

2.-CONDITIONS OF ACCESS TO THE SITE
The user, by the mere fact of accessing this site, whatever the form of such access, agrees and agrees to these conditions, which will mark the use regime of this site. The owner reserves the right to alter and modify them at any time, being those published on the site in the last update those that apply and apply at each visit. If the user does not accept all of these conditions, he is not authorized to access this website and the contents and / or services hosted in it, and must immediately leave the site. These conditions are also extendable and applicable to communications and bulletins that may be sent by the owner of the site, therefore the user must accept these conditions for access and/or use.

3.- OBJECT
This is the website of CARMEN MARÍA REAL PERERA through which a series of contents and services related to its activity are offered.

4.- AUTHORIZED USE OF THE SITE AND THE CONTENTS
The user can only access this website and the contents and services hosted therein if he is of legal age and has sufficient legal capacity to do so: if he turns out to be a minor, he must have the prior consent of his legal representative or in your absence, you must leave this page immediately. The user is authorized to access the contents of the site provided that they make use of them in accordance with the law, in accordance with these conditions, especially with the intellectual and industrial property rights granted by current legislation and which are detailed in its corresponding section of the present article, being expressly forbidden the use of the same in a fraudulent way, for illicit purposes, or commercially without express permission in writing by the owner. The Travel Agency reserves the right to prevent at any time and without prior notice to users who contravene these conditions, access to the site or the content offered.

5.- DISCLAIMER AND LIMITATION OF LIABILITY
The information and services included or available through the web pages may include inaccuracies or typographical errors. Periodically changes are incorporated to the information contained. CARMEN MARÍA REAL PERERA can introduce improvements and / or changes in the services or contents at any time. CARMEN MARÍA REAL PERERA has obtained the information and materials included in the web from sources considered reliable, but, although the corresponding measures have been taken to ensure that the information contained is correct, it does not guarantee that it is accurate and up-to-date.
It is also warned that the contents of this website, have informative purpose in terms of quality, location, accommodation, services and rates of CARMEN MARÍA REAL PERERA

6.- INFORMATION ON THE EXEMPTION FROM ALL THE LIABILITY ARISING FROM A TECHNICAL AND CONTENT FAILURE
CARMEN MARÍA REAL PERERA declines any responsibility in case of interruptions or a malfunction of the services or contents offered on the Internet, whatever their cause. In addition, CARMEN MARÍA REAL PERERA is not responsible for network drops, business losses as a result of such drops, temporary suspension of electricity or any other indirect damage that may be caused to users for reasons beyond CARMEN MARÍA REAL PERERA
CARMEN MARÍA REAL PERERA does not declare or guarantee that the services or contents are interrupted or that they are free of errors, that the defects are corrected, or that the service or the server that makes it available are free of viruses or other harmful components, without prejudice that CARMEN MARÍA REAL PERERA makes its best efforts to avoid this type of incident. In case the User makes certain decisions or takes actions based on the information included in any of the websites, it is recommended to check the information received with other sources.

7.-INTELLECTUAL AND INDUSTRIAL PROPERTY

The contents provided by CARMEN MARÍA REAL PERERA as well as the contents discharged on the web through its web pages, constitute a work within the meaning of the intellectual property legislation, for which reason they are protected by the laws and international conventions applicable in the matter. Any form of reproduction, distribution, public communication, transformation, making available and, in general, any other act of public exploitation referred to both the Web pages and its contents and information, without the express and prior written consent is prohibited. CARMEN MARÍA REAL PERERA Consequently, all the contents that are displayed in the different websites and especially, designs, texts, graphics, logos, icons, buttons, software, trade names, trademarks, industrial drawings or any other signs susceptible of industrial use and commercial are subject to intellectual and industrial property rights of CARMEN MARÍA REAL PERERA or third parties who have duly authorized their inclusion in the different websites. The contents, images, forms, opinions, indexes and other formal expressions that form part of the Web pages, as well as the software necessary for the operation and visualization thereof, are also a work in the sense of Copyright and remain, therefore, protected by international conventions and national laws on intellectual property that are applicable. Failure to comply with the above implies the commission of serious unlawful acts and its sanction by civil and criminal legislation. It is forbidden any act by virtue of which the Users of the services or contents may exploit or commercially use, directly or indirectly, in whole or in part, any of the contents, images, forms, indexes and other formal expressions that are part of Web pages without prior written permission of CARMEN MARÍA REAL PERERA In particular, and without exhaustive character, acts of reproduction, distribution, exhibition, transmission, retransmission, broadcast in any form, storage in physical or logical media (for example, diskettes or hard disk of computers), digitization or making available from databases other than those belonging to those authorized by CARMEN MARÍA REAL PERERA as well as their translation, adaptation, arrangement or any other transformation of said opinions, images, forms , indexes and other formal expressions that are made available to Users through the services or contents, as long as such acts are subject to the applicable legislation on intellectual property, industrial or image protection. CARMEN MARÍA REAL PERERA is free to limit access to web pages, products and / or services offered therein, as well as the subsequent publication of opinions, observations, images or comments that users can send to them through the website. -mail. CARMEN MARÍA REAL PERERA in this sense, may establish, if it deems appropriate, without prejudice to the sole and exclusive responsibility of the Users, the necessary filters in order to avoid that through their Web pages can be downloaded into the network contents or opinions , considered as racist, xenophobic, discriminatory, pornographic, defamatory or that, in any way, encourage violence or the dissemination of clearly illicit or harmful content. Those users who send the web pages of CARMEN MARÍA REAL PERERA to their department for suggestions, observations, opinions or comments by means of the electronic mail service, unless they express in a certain and unmistakable way the contrary, in cases where The nature of the services or contents is possible, it is understood that they authorize CARMEN MARÍA REAL PERERA for reproduction, distribution, exhibition, transmission, retransmission, broadcast in any format, storage in physical or logical media (for example, diskettes or disc hard of computers), digitization, making available from databases belonging to CARMEN MARÍA REAL PERERA translation, adaptation, arrangement or any other transformation of such observations, opinions or comments, for all the time of protection of copyright that is planned legally. Also, it is understood that this authorization is made for free, and that by the mere fact of sending by e-mail such observations, opinions or comments, users decline any remuneration claim by CARMEN MARÍA REAL PERERA According to the indicated in the previous paragraph CARMEN MARÍA REAL PERERA. is also authorized to proceed with the modification or alteration of such observations, opinions or comments, in order to adapt it.

8.-PRIVACY POLICY
The data provided by users will be incorporated into the computerized files of CARMEN MARÍA REAL PERERA, making us responsible for their computerized treatment and confidentiality based on the following rules:

FIRST: the data collected on this website will be used for the purpose, in the form and with the limitations and rights contained in Regulation 2016/679 of the European Parliament and the Council, of April 27, 2016, regarding the protection of natural persons with regard to the treatment and free circulation of personal data.

SECOND: CARMEN MARÍA REAL PERERA has adopted the necessary technical and organizational measures to guarantee the security and integrity of the data, as well as to avoid its alteration, loss, treatment or unauthorized access.

THIRD: The users who provide personal data, consent to the computerized treatment or not of the same in order that they can be used by CARMEN MARÍA REAL PERERA, with a commercial purpose of personalization, operational and statistical and activities of their own social object, expressly authorizing CARMEN MARÍA REAL PERERA for the extraction, storage of data and marketing studies in order to adapt their offers to the particular profile. CARMEN MARÍA REAL PERERA will provide the necessary information to the corresponding provider when the USER contracts a service provided by said provider. CARMEN MARÍA REAL PERERA will be able to keep your data once the relationship with the user has finished to comply with legal obligations.

FOURTH: In the event that the data collected is used for a different purpose for which it was collected or collected, the prior consent of the interested parties will be required.

FIFTH: The user gives his consent and authorizes CARMEN MARÍA REAL PERERA to provide such data to official bodies that require it according to the laws of each of the countries in which we operate. In accordance with the provisions of Regulation 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the treatment and free circulation of personal data (hereinafter RGPD), CARMEN MARÍA REAL PERERA informs you that the data obtained through this form or contract will be included in an automated file called CLIENTS, and whose File Manager is CARMEN MARÍA REAL PERERA C/CARPINTERO 1 38400 PUERTO DE LA CRUZ TENERIFE with CIF 43371272B. You expressly consent to the processing of these data in order to send you information by any means about our products, services, offers or special promotions for which we can create user profiles that allow us to make personalized offers. We inform you that in accordance with the RGPD you can freely exercise your rights of access, rectification, cancellation, and opposition by writing to the aforementioned address.

9. BASIC PRINCIPLES GOVERNING IN OUR PRIVACY POLICY

A. CONFIDENTIALITY All data provided by electronic mail or electronic forms will be treated according to the current regulations on personal data protection, and in any case, it will be confidential for CARMEN MARÍA REAL PERERA personnel to manage said information, as they sign. in the confidentiality contracts that our entity regulates with its employees.

B. INFORMATION ABOUT THE WILL TO LEAVE THE DATA AND ITS CONSEQUENCES The data that we keep are those that are merely collected in the forms that are on the website, such as contact information (basic character), such as name, surname, e- mail, telephone, etc. This information is received by CARMEN MARÍA REAL PERERA and is never sold, assigned or leased to other companies, except in the logical case for the provision of the service. Sometimes, we collect the navigation data, such as IP data.

WILLFULNESS
The Users of the websites are informed that the answers to the questions posed in the data collection forms contained in this website are voluntary, although the refusal to provide the requested data may imply the impossibility of accessing the services that they require it.

CONSEQUENCE
Through the implementation of the forms included in the different websites, regarding services provided by CARMEN MARÍA REAL PERERA, Users accept the inclusion and processing of the data they provide in a personal data file, of which CARMEN MARÍA is the owner. REAL PERERA being able to exercise the pertinent rights according to the following clause. Likewise, if a User does not wish to receive information via e-mail or any other means, he / she may communicate it by any means that records his receipt to CARMEN MARÍA REAL PERERA at the indicated address.

INFORMATION ABOUT THE DATA THAT IS PRESERVED
The data that we keep are those that are merely collected in the forms that are on the website, such as contact information (basic character), such as name, surname, e-mail, telephone number, etc. This information is received by CARMEN MARÍA REAL PERERA and is never sold, assigned or leased to other companies, except in the logical case for the provision of the service. Sometimes, we collect the navigation data, such as IP data.

DURING HOW MUCH TIME
Data collected for the delivery of our newsletter: From the subscription to the moment the user requests the withdrawal of the service by sending an email. Data of users uploaded to social networks and pages: From the moment the user offers his consent until he communicates his willingness to remain in them.

WHAT PURPOSE TO KEEP
The sole purpose of treating your data is to provide the service requested by our company.

10. LOWER FROM THE INFORMATION DISTRIBUTION LIST

Occasionally, CARMEN MARÍA REAL PERERA sends an e-mail notifying improvements, news or offers that occur on this website. At any time you can unsubscribe by sending an e-mail to info@astrotouristing.com or by following the “Unsubscribe” link found in the received emails.

11. RESPONSIBILITY OF USERS FOR USE AND CONTENT

Both the access to the websites and the use that may be made of the information and contents included therein, shall be the sole responsibility of the person who carries it out. Therefore, the use that can be made of the information, images, contents and/or products reviewed and accessible through it, will be subject to the legality, whether national or international, applicable, as well as the principles of good faith and use. lawful by the Users, who will be entirely responsible for said access and correct use. The Users will be obliged to make a reasonable use of the services or contents, under the principle of good faith and with respect to current legislation, morals, public order, good customs, the rights of third parties or the own CARMEN MARÍA REAL PERERA, all according to the possibilities and purposes for which they are conceived. CARMEN MARÍA REAL PERERA does not assume responsibilities, whether direct or indirect, for emergent damage or lost profit, derived from the misuse of the services or contents made by the Users or third parties.

12. CONCEPT OF USER
The use of the Web attributes the condition of User, and implies the full and unreserved acceptance of each and every one of the provisions included in this Legal Notice in the version published by CARMEN MARÍA REAL PERERA at the same time as the User accesses to the web. Consequently, the User must carefully read this Legal Notice in each of the occasions in which he/she intends to use the Website, as it may be modified.

13. OFFICIAL LANGUAGE OF THE PAGE

The legally established language is Spanish in Spain, therefore before any translation of this legal notice into any other language, like English, the original clauses in Spanish will be understood as binding both in the Legal Notice and in the conditions of service.

14. SOCIAL NETWORKS
CARMEN MARÍA REAL PERERA has or can have an open profile in the main social networks, in all the networks in which it is recognized as responsible for the treatment of the data its users, and / or followers of the company have included in the profile of the company. The treatment that CARMEN MARÍA REAL PERERA will carry out with these data will be the one that the social network allows to the business profiles within its policies as a social network. Thus, CARMEN MARÍA REAL PERERA will be able to inform its followers by any means that the social network allows about its activities, new products, events and events, as well as offers of personalized customer service. CARMEN MARÍA REAL PERERA will not extract data from social networks, unless the user’s consent is expressly and expressly obtained for it.

15. INFORMATION ABOUT THE LINKS
CARMEN MARÍA REAL PERERA is not responsible for the webs that are not its own, which can be accessed through links or any content made available by third parties.
Any use of a link or access to a non-proprietary website is done at the user’s sole risk and risk and CARMEN MARÍA REAL PERERA does not recommend or guarantee any information obtained through a link other than CARMEN MARÍA REAL PERERA, nor is it responsible for any loss, claim or damage arising from the use or misuse of a link, or the information obtained through it, including other links or websites, the interruption in service or access, or the attempt to use or misuse a link, both when connecting to the CARMEN MARÍA REAL PERERA website, and when accessing information from other websites from the CARMEN MARÍA REAL PERERA website

16.-COOKIES.
Cookie is a file that is downloaded to your computer when accessing certain web pages. Cookies allow a web page, among other things, to store and retrieve information about the browsing habits of a user or their equipment and, depending on the information they contain and the way they use their equipment, they can be used to recognize to the user .. The user’s browser memorizes cookies on the hard disk only during the current session occupying a minimum memory space and not harming the computer. Cookies do not contain any kind of specific personal information, and most of them are deleted from the hard drive at the end of the browser session (the so-called session cookies).
Most browsers accept cookies as standard and, independently of them, allow or prevent temporary or stored cookies in security settings.
Without your express consent – through the activation of cookies in your browser – our website will not link in the cookies the data stored with your personal data provided at the time of registration or purchase.
What types of cookies does this website use?

  • Technical cookies: Are those that allow the user to navigate through a web page, platform or application and the use of different options or services that exist in it, for example, control traffic and data communication, identify the session, access restricted access parts, remember the elements that make up an order, perform the purchase process of an order, make the request for registration or participation in an event, use security elements during navigation, store content for the broadcast videos or sound or share content through social networks.
  • Personalization cookies: These are the ones that allow the user to access the service with some predefined general characteristics based on a series of criteria in the user’s terminal, such as the language, the type of browser through which the user accesses the service, the regional configuration from where you access the service, etc.
  • Analysis Cookies: Those that are well treated by us or by third parties, allow us to quantify the number of users and thus perform the measurement and statistical analysis of the use made by users of the service offered. To do this, we analyze your browsing on our website in order to improve the offer of products or services that we offer.
  • Advertising cookies: Are those that, well treated by us or by third parties, allow us to manage in the most efficient way possible the offer of the advertising spaces that are on the web page, adapting the content of the advertisement to the content of the service requested or to the use you make of our website. For this we can analyze your browsing habits on the Internet and we can show you advertising related to your browsing profile.
  • Behavioral advertising cookies: These are those that allow the management, in the most efficient way possible, of the advertising spaces that, if applicable, the editor has included in a web page, application or platform from which the requested service is provided. These cookies store information on the behavior of users obtained through the continuous observation of their browsing habits, which allows the development of a specific profile to display advertising based on it.
    Third party cookies: The Website may use third-party services that collect information for statistical purposes, use of the Site by the user and for the provision of other services related to the activity of the Website and other Internet services.

In particular, this website uses
Google Analytics: cookies provided by Google Inc. Google Analytics is the application we use to obtain and analyze usage statistics from www.astrotouristing.com. In accordance with its privacy policy, Google may use this data to improve its own services and to offer services to other companies. Google Analytics does NOT store names, surnames, emails, or postal addresses. The type of information stored includes language, location (at the city level), frequency and recidivism of visits, visit time, browser and operating system, origin of the visit, etc. At www.astrotouristing.com we use this information to continually improve our website. The cookies _utma, __utmb, __utmc and __utmz that you can see in the configuration of your browser are from Google Analytics. Google Adwords: cookies provided by the company Google Inc. Google Adwords is Google’s tool that allows you to publish ads in your search engine. Google Adwords cookies allow us to measure the success of our advertising campaigns, calculating the amount of sales generated by each campaign. The cookie __ar_v4 that you can see in the configuration of your browser is Google Adwords. Zopim: cookies provided by the company Zopim Technologies Pte Ltd. Zopim is the application we use to offer the online chat service, with which we give immediate and effective customer service. The cookies _zlcid, _zlcmid and _zprivacy that you can see in the configuration of your browser are from Zopim. Facebook: cookies provided by the company Facebook Inc or Facebook Ireland Limited. Facebook cookies are used to obtain and analyze statistics on the use of www.astrotouristing.com. We use this information to continuously improve our website. The cookie fbm * that you can see in the configuration of your browser are from Facebook.
Hotjar: cookies provided by the company Hotjar Limited. Hotjar cookies collect standard registration information and data on the habits of visitors anonymously. They are used in the measurement of the activity of the platform and for the elaboration of user navigation profiles in order to introduce improvements based on the analysis of user usage data. The ga, _gid, __hstc, __hssrc cookies that you can see in your browser settings are from Hotjar. Trusted Shops: cookies provided by Trusted Shops GmbH. Trusted Shop cookies manages opinions, ratings and user navigation. We use this information to continuously improve our website. The cookie _ga that you can see in the configuration of your browser is TrustedShops. Google Dynamic Remarketing: cookies provided by the company Google Inc. Dynamic Remarketing cookies are used to observe the user’s preferences to show ads later, in case you access pages containing Google Remarketing ads Google Tag Manager: cookies provided by the company Google Inc. Google Tag Manager cookies help us to manage labels, to write or rewrite site code. With this tool we carry out digital marketing. It helps us improve the user experience and usability and gives us the pages visited and time in each of them. The _dc_gtm cookie that you can see in your browser settings is from Google Tag Manager.
Double Click: cookies provided by the company Google Inc. The Double Click tracking cookie is used by Google for tracking purposes. Every time you visit a website with Google ads, a cookie is saved on your Internet browser by the ads and used to track it over the Internet.
The User expressly accepts, for the use of this Site, the treatment of the information collected in the manner and with the aforementioned purposes. And also acknowledges knowing the possibility of rejecting the treatment of such data or information rejecting the use of Cookies by selecting the appropriate configuration for this purpose in your browser. Although this option to block cookies in your browser may not allow full use of all the features of the Website.
You can allow, block or delete the cookies installed on your computer by configuring the browser options installed on your computer:
Chrome
Explorer
Firefox
Safari
If you have questions about this cookie policy, you can contact us at C/CARPINTERO 1 38400 PUERTO DE LA CRUZ TENERIFE or info@astrotouristing.com

17.-VALIDITY
In the event that any clause or part of the same of this notice was declared null, this circumstance will not affect the validity of the rest.

18. JURISDICTION AND APPLICABLE JURISDICTION
The law applicable to any dispute that arises in relation to this site and the contents of the offered, will be Spanish law. The parties agree to submit to the Courts and Tribunals of Tenerife, expressly waiving any other jurisdiction that may apply.